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| Our Charter of Quality and effective partnership with you is the hallmark of our service and ensures the highest quality product reliably and efficiently meets your needs. Along with continuing research and development, quality control depends upon impeccable customer service and support: each order is unique to customer needs, a sales team is involved at every step for quality assurance, and we offer specialist service to monitor the performance of our cork under your storage and bottling conditions. |
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| Because each of our clients needs are unique, we consider all aspects of your wine production, such as your business model, product specification, technical requirements and supply and demand concerns, in order to ensure that all quality requirements are met. |
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| Based on our evaluation, you can be assured of choosing a product to best suit your needs. Since every order is unique, we are able to provide quotes for many possible scenarios where quantity and quality requirements may differ. Once a specific order is finalized, it is prepared and executed to meet the supply contract precisely. |
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| For your review and approval, we can send samples of your producct selection. |
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| To ensure your satisfaction and to maintain optimum quality control, our team can be involved in testing and calibrating selected products. |
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| Once the ideal range of products and specs has been chosen, our representative wil provide you with a quote to review and approve. |
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| We have a proactive schedule that works with you to manage quantities, deliveries, production cycle. |
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| The secret of our quality is the attention we pay to each step of the product preparation, and our commitment to research and development throughout the process. Through continuous improvement we can guarantee you the highest quality preparation, branding, handling and storage of your product. |
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| The shipping of your order is arranged according to your preference and in relation to your bottling needs and the timing of product use. |
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| We provide after sales assistance to ensure all components come together, and that your purchasing experience matches your expectations. We believe in developing long term partnerships in order to ensure your satisfaction not just today but for years to come. |
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Your Lafitte representative will work with you to determine the best product, custom options, and delivery schedule in order to meet your capsule and cork requirements in a timely manner.
> contact our online sales representative
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